AVIVA West Hartford

Is AVIVA West Hartford a licensed assisted living provider in Connecticut?

Yes. Care at AVIVA West Hartford, 1 Hamilton Heights Dr, West Hartford, CT 06119, is provided under Connecticut DPH Assisted Living Services Agency license ALSA.0000239, held by Aviva West Hartford. The license is active and runs to June 30, 2028.

In Connecticut the license belongs to the care agency, not the building. The apartments are a Managed Residential Community that registers with DPH; the ALSA is the entity DPH surveys and can discipline, so its license number is the one to check.

How long has AVIVA West Hartford held its DPH license?

The current license was issued September 15, 2022. DPH records show 2 earlier assisted living licenses at the same address, most recently Peregrine Hamilton Heights (ALSA.0000230, now closed), so the community has changed hands or names before.

• Peregrine Hamilton Heights — ALSA.0000230, issued February 17, 2022, now closed
• Nsl Connecticut, LLC — ALSA.0000060, issued January 1, 2005, now inactive

A new license number usually follows a change of owner or operator. Ask who the current owner and management company are, what changed in staffing after the transition, and whether residency agreements were reissued.

Has DPH taken enforcement action against AVIVA West Hartford?

None reported. Aviva West Hartford does not appear in any DPH Regulatory Action Report from 2022 through 2026 or on DPH's Health Care Facility Regulatory Action Orders page, the two places DPH publishes consent orders, fines and other formal actions.

DPH surveys ALSAs for licensure and investigates complaints, but it does not post routine ALSA inspection reports online; a 2024 legislative audit recommended a public, searchable source for them, and it has not been built. To see the latest survey, ask the agency for its most recent DPH survey letter and any plan of correction. Agencies receive these directly and can share them.

Check the license yourself in the eLicense License Lookup (number 239), and report a concern through DPH's complaint portal.

Does AVIVA West Hartford offer memory care in West Hartford?

Yes, according to the operator. Operator lists assisted living and memory care. In Connecticut that is the agency's dementia special care unit or program, which requires DPH approval and a signed disclosure for every resident.

Connecticut law (CGS § 19a-562) requires every dementia special care unit to give families a written disclosure covering its philosophy, placement and discharge criteria, staffing ratios and training, the physical setting, activities and extra fees. Ask for it before you tour. Since 2022 each ALSA must also file a list of its units and a staffing plan with DPH (DPH Blast Fax 2022-2).

Care levels checked October 24, 2026 at avivawesthartford.com.

Where is AVIVA West Hartford located in West Hartford, CT?

AVIVA West Hartford is at 1 Hamilton Heights Dr, West Hartford, CT 06119, in Hartford County. Hospitals families in West Hartford commonly use include Saint Francis Hospital and Hartford Hospital.

West Hartford Center and Blue Back Square are the town's walkable core, a short drive from both major Hartford hospitals.

3 other licensed assisted living agencies operate in West Hartford: Brookdale Chatfield, Brookdale West Hartford, The McAuley.

If needs later go beyond assisted living, West Hartford has 4 DPH-licensed nursing homes (Autumn Lake at West Hartford, Hebrew Center for Health and Rehabilitation, Saint Mary Home, and more); see the nursing home list.

Veterans and surviving spouses are served by VA Connecticut (Newington campus) and may qualify for VA Aid & Attendance toward assisted living costs.

How does AVIVA West Hartford compare with other assisted living in Hartford County?

AVIVA West Hartford is one of 35 licensed Assisted Living Services Agencies in Hartford County. 26 of them list memory care (4 as dedicated memory care communities), and 9 are mid-renewal on the current DPH record.

Nearby and similar agencies in Hartford County, from the same DPH records:

*Operator-stated.

How much does AVIVA West Hartford cost per month?

Connecticut does not publish prices for individual assisted living communities, so ask AVIVA West Hartford for its written rate sheet. Across Greater Hartford, this site's 2026 research puts typical assisted living at $6,000–$8,500/mo and memory care at $7,500–$10,000/mo.

Most communities price rent (the MRC apartment) and care (the agency's services) separately, and care is often tiered by hours or points. Get both in writing, and ask what happens to the care fee after a hospital stay or a fall.

HUSKY C Medicaid does not pay assisted living rent. The Connecticut Home Care Program for Elders (CHCPE) can pay for the agency's care services in participating communities; see our CHCPE guide.

What should you ask when touring AVIVA West Hartford?

Ask AVIVA West Hartford for three documents before anything else (its latest DPH survey letter, its rate sheet and the residency agreement), then cover staffing and move-out triggers.

• The license changed from Peregrine Hamilton Heights to the current licensee. What changed in management and staffing?
• May we see your dementia special care unit disclosure statement, and when was it last updated?
• Has DPH approved your dementia special care unit or program, and what staffing plan did you file?
• What annual dementia-specific training do direct-care staff complete?
• Which company holds the DPH Assisted Living Services Agency license here, and is it the same company that owns the building?
• What is the full monthly fee for my parent's care level, and what triggers a move to a higher tier?
• How many aides and nurses are on duty overnight, and for how many residents?
• Which care needs would require a move to a nursing home?

Visit twice, once at a meal. If problems come up after move-in, the CT Long-Term Care Ombudsman Program advocates for assisted living residents as well as nursing home residents.

How does moving into AVIVA West Hartford work?

Before move-in, AVIVA West Hartford's assisted living agency must assess your parent and set a written service plan, then reassess at least every 120 days or sooner if needs change.

• Housing and care terms. The Managed Residential Community's residency agreement covers the apartment and the ALSA's terms cover care; they may be one document or two. Read the admission, discharge and fee-increase terms before paying a deposit.
• Memory care admission. Placement in AVIVA West Hartford's dementia special care unit follows the criteria in its written disclosure; ask how a resident moves between assisted living and memory care, and what that does to the monthly fee.
• Medications. Find out whether your parent will self-administer, get help from certified aides, or have a nurse give medications, since that changes both care and cost.
• Payment. Rent is private pay; long-term care insurance, VA Aid & Attendance and, in participating communities, CHCPE can offset the care portion.

Most moves take two to four weeks once an apartment opens; a hospital discharge can shrink that to days, which is when a second look at the paperwork helps most.

Frequently asked questions