Touchpoints at Manchester

131-bed skilled nursing and sub-acute rehabilitation center in Manchester, operated by iCare Health Network, DPH-licensed as a Chronic and Convalescent Nursing Home. Confirm current DPH license and inspection record before admission.

Connecticut regulatory information

Touchpoints at Manchester is located in the Greater Hartford / Capitol Region metro and is regulated by the Connecticut Department of Public Health (DPH), Facility Licensing & Investigations Section. Chronic and Convalescent Nursing Home (CCNH) or Rest Home with Nursing Supervision (RHNS) license under the CT Public Health Code.

Verify this provider's current license, inspection history, and any deficiency citations through CT DPH's Facility Licensing & Investigations Section →

Medicaid: Connecticut residents who qualify may be able to use the Connecticut Home Care Program for Elders (CHCPE) and HUSKY C Medicaid to help pay for eligible services. Connecticut's Medicaid long-term-care benefit is fee-for-service — not delivered through private managed-care plans — and is administered by the CT Department of Social Services (DSS). It generally does not cover MRC room and board. Confirm directly with the provider which specific services, if any, it accepts payment for.

Manchester location & hospital context

Touchpoints at Manchester is located in Manchester, Hartford County, CT. Nearby hospitals include Manchester Memorial Hospital, Hartford Hospital.

Greater Hartford veterans are served by the VA Connecticut Healthcare System, with an outpatient clinic on the Newington campus and the system's main medical center in West Haven. Veterans and surviving spouses may be eligible for VA Aid & Attendance toward the cost of care.

Typical cost of skilled nursing in Manchester

In 2026, Skilled Nursing in the Greater Hartford metro typically runs $13,500–$17,000/mo. The exact rate at Touchpoints at Manchester depends on room type and care level — request a written rate schedule before comparing options.

How to evaluate Touchpoints at Manchester

Staffing and transparency are the clearest signals at any DPH-licensed Connecticut provider. Ask how many caregivers are actually awake and on the floor overnight, what turnover has looked like over the past year, and how long the current administrator has been in the role. Get the monthly rate itemized for your parent's specific care level in writing, and ask directly what pushes a resident into a higher-cost tier. Visit more than once, including at least one unannounced visit, and pull the provider's DPH license and inspection record before you commit.

Questions to ask on your tour

• Which entity holds the DPH ALSA license for this MRC, and can I see a copy of their most recent DPH inspection report?
• What is the overnight caregiver-to-resident ratio, and how does it change on weekends and holidays?
• How long have the administrator and the lead caregiver held their current roles?
• What specific care needs would require my parent to move to a higher level of care — assisted living to skilled nursing, for example?
• How are medications managed, and how are medication errors tracked and reported to DPH?
• What activities are offered seven days a week, not just on weekdays?
• How do you handle a fall or a medical emergency in the middle of the night?
• Can I visit unannounced once my parent has moved in?
• Do you have any current DPH citations, complaints, or enforcement actions on file?
• Do you accept CHCPE or HUSKY C Medicaid, and if so, for which specific services?
• If my parent has dementia, what is your dementia special care unit disclosure statement, and what training have direct-care staff completed?

Other skilled nursing facilities (ccnh) in the Greater Hartford metro

• Hughes Health & Rehabilitation — West Hartford, CT
• The Reservoir Care and Rehabilitation Center — West Hartford, CT
• Grandview Rehabilitation & Healthcare Center — New Britain, CT