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The Atrium at Rocky Hill

Licensed Memory Care (ALSA ALSA.0000142) · Rocky Hill, CT

The Atrium at Rocky Hill — CT DPH Assisted Living Services Agency license ALSA.0000142, active (renewal in process). 1160 Elm Street Ext, Rocky Hill, CT 06067. Current license issued December 2, 2008.
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Last verified: October 2026 against DPH's ALSA license records (state record refreshed August 31, 2026) and The Atrium at Rocky Hill's own published information.

Is The Atrium at Rocky Hill a licensed assisted living provider in Connecticut?

Yes. Care at The Atrium at Rocky Hill, 1160 Elm Street Ext, Rocky Hill, CT 06067, is provided under Connecticut DPH Assisted Living Services Agency license ALSA.0000142, held by BAL Rocky Hill LLC. The license is active (renewal in process) and runs to September 30, 2026.

State agencyConnecticut Department of Public Health (DPH), DPH Facility Licensing & Investigations Section — licenses Assisted Living Services Agencies under CT Public Health Code § 19-13-D105
License typeAssisted Living Services Agency (ALSA)
License numberALSA.0000142
Licensee of recordBAL Rocky Hill LLC (doing business as The Atrium at Rocky Hill)
StatusActive (renewal in process) — Current
Current license issuedDecember 2, 2008
Current license expiresSeptember 30, 2026
BuildingManaged Residential Community (MRC) — registered with DPH, not separately licensed
Beds / unitsNot published — Connecticut licenses the care agency, not a bed count; ask the community for its apartment count
Memory careDedicated memory care community (operator-stated)
Enforcement / disciplinary recordNone reported — no action against this agency in DPH Regulatory Action Reports (2022–2026) or on the DPH Regulatory Action Orders page
Address1160 Elm Street Ext, Rocky Hill, CT 06067
Phone(860) 308-1702
CountyHartford County, CT
State recordCT eLicense License Lookup — license type "Assisted Living Service Agency", number 142 · DPH open-data record

In Connecticut the license belongs to the care agency, not the building. The apartments are a Managed Residential Community that registers with DPH; the ALSA is the entity DPH surveys and can discipline, so its license number is the one to check.

“Active in renewal” means DPH has the renewal application in process; the agency keeps operating under its current license while it is reviewed.

The licensee name on the state record is BAL Rocky Hill LLC. That legal name is what you will find in eLicense and on DPH correspondence, even though families know the community as The Atrium at Rocky Hill.

How long has The Atrium at Rocky Hill held its DPH license?

The Atrium at Rocky Hill's current license was issued December 2, 2008, about 17 years ago, and DPH records show no earlier assisted living license at this address.

That makes it one of the longest continuously licensed agencies in Hartford County: 12 of the 35 active ALSAs there hold licenses issued before 2010.

Has DPH taken enforcement action against The Atrium at Rocky Hill?

None reported. BAL Rocky Hill LLC does not appear in any DPH Regulatory Action Report from 2022 through 2026 or on DPH's Health Care Facility Regulatory Action Orders page, the two places DPH publishes consent orders, fines and other formal actions.

DPH surveys ALSAs for licensure and investigates complaints, but it does not post routine ALSA inspection reports online; a 2024 legislative audit recommended a public, searchable source for them, and it has not been built. To see the latest survey, ask the agency for its most recent DPH survey letter and any plan of correction. Agencies receive these directly and can share them.

Check the license yourself in the eLicense License Lookup (number 142), and report a concern through DPH's complaint portal.

Does The Atrium at Rocky Hill offer memory care in Rocky Hill?

Yes. The Atrium at Rocky Hill is a dedicated memory care community. Operator describes it as the only community in Rocky Hill dedicated to dementia care. In Connecticut that care runs as the agency's dementia special care unit or program, which DPH must approve.

Connecticut law (CGS § 19a-562) requires every dementia special care unit to give families a written disclosure covering its philosophy, placement and discharge criteria, staffing ratios and training, the physical setting, activities and extra fees. Ask for it before you tour. Since 2022 each ALSA must also file a list of its units and a staffing plan with DPH (DPH Blast Fax 2022-2).

Care levels checked October 24, 2026 at benchmarkseniorliving.com.

Where is The Atrium at Rocky Hill located in Rocky Hill, CT?

The Atrium at Rocky Hill is at 1160 Elm Street Ext, Rocky Hill, CT 06067, in Hartford County. Hospitals families in Rocky Hill commonly use include Hartford Hospital and The Hospital of Central Connecticut.

Rocky Hill is just south of Wethersfield on I-91, home to the Connecticut State Veterans Home campus.

1 other licensed assisted living agency operates in Rocky Hill: The Residence at Ferry Park.

If needs later go beyond assisted living, Rocky Hill has 3 DPH-licensed nursing homes (Apple Rehab of Rocky Hill, Maple View Health and Rehabilitation, Securecare Options); see the nursing home list.

Veterans and surviving spouses are served by VA Connecticut (Newington campus) and may qualify for VA Aid & Attendance toward assisted living costs.

How does The Atrium at Rocky Hill compare with other assisted living in Hartford County?

The Atrium at Rocky Hill is one of 35 licensed Assisted Living Services Agencies in Hartford County. 26 of them list memory care (4 as dedicated memory care communities), and 9 are mid-renewal on the current DPH record.

Nearby and similar agencies in Hartford County, from the same DPH records:

CommunityTownALSA licenseLicensedStatusMemory care*
The Atrium at Rocky HillRocky HillALSA.00001422008Active (renewal in process)Dedicated
The Residence at Ferry ParkRocky HillALSA.00002142019ActiveYes
Brookdale South WindsorSouth WindsorALSA.00001002008ActiveYes
DuncasterBloomfieldALSA.00000802008ActiveYes
LiveWellSouthingtonALSA.00000482008ActiveDedicated
River Ridge at AvonAvonALSA.00001352008ActiveYes

*Operator-stated.

How much does The Atrium at Rocky Hill cost per month?

Connecticut does not publish prices for individual assisted living communities, so ask The Atrium at Rocky Hill for its written rate sheet. Across Greater Hartford, this site's 2026 research puts typical memory care at $7,500–$10,000/mo.

Most communities price rent (the MRC apartment) and care (the agency's services) separately, and care is often tiered by hours or points. Get both in writing, and ask what happens to the care fee after a hospital stay or a fall.

HUSKY C Medicaid does not pay assisted living rent. The Connecticut Home Care Program for Elders (CHCPE) can pay for the agency's care services in participating communities; see our CHCPE guide.

What should you ask when touring The Atrium at Rocky Hill?

Start with the license: confirm ALSA.0000142 is the agency providing care, then ask for the latest DPH survey letter, the rate sheet and the residency agreement.

  • Your license shows as in renewal. Has DPH completed its renewal survey, and can we see the result?
  • May we see your dementia special care unit disclosure statement, and when was it last updated?
  • Has DPH approved your dementia special care unit or program, and what staffing plan did you file?
  • What annual dementia-specific training do direct-care staff complete?
  • Can we take the residency agreement home before paying a deposit?
  • Do you accept the Connecticut Home Care Program for Elders (CHCPE) for care services?
  • How do you handle a hospital discharge back to the community?
  • Can family visit at mealtimes and in the evening without an appointment?

Visit twice, once at a meal. If problems come up after move-in, the CT Long-Term Care Ombudsman Program advocates for assisted living residents as well as nursing home residents.

How does moving into The Atrium at Rocky Hill work?

Before move-in, The Atrium at Rocky Hill's assisted living agency must assess your parent and set a written service plan, then reassess at least every 120 days or sooner if needs change.

  • Housing and care terms. The Managed Residential Community's residency agreement covers the apartment and the ALSA's terms cover care; they may be one document or two. Read the admission, discharge and fee-increase terms before paying a deposit.
  • Memory care admission. Placement in The Atrium at Rocky Hill's dementia special care unit follows the criteria in its written disclosure; ask how a resident moves between assisted living and memory care, and what that does to the monthly fee.
  • Medications. Find out whether your parent will self-administer, get help from certified aides, or have a nurse give medications, since that changes both care and cost.
  • Payment. Rent is private pay; long-term care insurance, VA Aid & Attendance and, in participating communities, CHCPE can offset the care portion.

If The Atrium at Rocky Hill has no opening, ask to join its waitlist and keep touring; availability across the Capitol Region changes month to month.

Frequently asked questions

Who holds the license for The Atrium at Rocky Hill?

BAL Rocky Hill LLC holds Connecticut DPH Assisted Living Services Agency license ALSA.0000142; the operator is Benchmark Senior Living.

How do I report a concern about The Atrium at Rocky Hill?

File a complaint with the DPH Facility Licensing & Investigations Section through its online complaint form, or call the Long-Term Care Ombudsman for help resolving it.

Is The Atrium at Rocky Hill a nursing home?

No. The Atrium at Rocky Hill provides assisted living through a licensed ALSA in a Managed Residential Community. It does not provide 24-hour skilled nursing, which Connecticut licenses separately as a Chronic and Convalescent Nursing Home.

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