Hartford HealthCare at Home — Center for Hospice Care

Hospice and palliative care program of the Hartford HealthCare system, serving patients at home and in facilities across the Capitol Region. We could not confirm a single current Hartford-area street address for this program — call to confirm and verify DPH hospice license and Medicare certification before enrolling.

Connecticut regulatory information

Hartford HealthCare at Home — Center for Hospice Care is located in the Greater Hartford / Capitol Region metro and is regulated by the Connecticut Department of Public Health (DPH), Facility Licensing & Investigations Section. DPH-licensed hospice program.

Verify this provider's current license, inspection history, and any deficiency citations through CT DPH's Facility Licensing & Investigations Section →

Medicaid: Connecticut residents who qualify may be able to use the Connecticut Home Care Program for Elders (CHCPE) and HUSKY C Medicaid to help pay for eligible services. Connecticut's Medicaid long-term-care benefit is fee-for-service — not delivered through private managed-care plans — and is administered by the CT Department of Social Services (DSS). It generally does not cover MRC room and board. Confirm directly with the provider which specific services, if any, it accepts payment for.

Hartford location & hospital context

Hartford HealthCare at Home — Center for Hospice Care is located in Hartford, Hartford County, CT. Nearby hospitals include Hartford Hospital, Saint Francis Hospital, UConn John Dempsey Hospital.

Greater Hartford veterans are served by the VA Connecticut Healthcare System, with an outpatient clinic on the Newington campus and the system's main medical center in West Haven. Veterans and surviving spouses may be eligible for VA Aid & Attendance toward the cost of care.

Cost of hospice care

Typically covered in full by the Medicare Hospice Benefit, or by Connecticut Medicaid (HUSKY C) for eligible patients — most families pay little to nothing out of pocket for the hospice benefit itself. Ask Hartford HealthCare at Home — Center for Hospice Care directly which costs, if any, fall outside the covered hospice benefit — for example, room and board if your parent lives in a Managed Residential Community rather than receiving hospice care at home.

How to evaluate Hartford HealthCare at Home — Center for Hospice Care

The strongest predictors of care quality at any Connecticut senior-care provider aren't in the brochure. Ask for the overnight staff-to-resident ratio — daytime staffing numbers look better than what's actually on the floor after 11 p.m. — then ask about caregiver turnover over the past year and how long the administrator has held the job. Find out what specific care needs would trigger a move to a higher level of care, and how often the individualized care plan gets reviewed. Time your visit around a meal and an activity, and watch whether residents actually seem engaged rather than parked in front of a television. Before you sign anything, verify the provider's DPH license and inspection history directly with the Connecticut Department of Public Health.

Questions to ask on your tour

• Which entity holds the DPH ALSA license for this MRC, and can I see a copy of their most recent DPH inspection report?
• What is the overnight caregiver-to-resident ratio, and how does it change on weekends and holidays?
• How long have the administrator and the lead caregiver held their current roles?
• What specific care needs would require my parent to move to a higher level of care — assisted living to skilled nursing, for example?
• How are medications managed, and how are medication errors tracked and reported to DPH?
• What activities are offered seven days a week, not just on weekdays?
• How do you handle a fall or a medical emergency in the middle of the night?
• Can I visit unannounced once my parent has moved in?
• Do you have any current DPH citations, complaints, or enforcement actions on file?
• Do you accept CHCPE or HUSKY C Medicaid, and if so, for which specific services?
• If my parent has dementia, what is your dementia special care unit disclosure statement, and what training have direct-care staff completed?

Other licensed hospice agencies in the Greater Hartford metro

• Masonicare Home Health & Hospice — Wallingford, CT
• VITAS Healthcare (Glastonbury) — Glastonbury, CT